This is an opportunity to celebrate your team’s work, or to nominate another team or professional to recognise their work. These are awards for health professionals nominated by health professionals – a great way to share your work and gain recognition.
Categories range from outstanding individuals to innovation in practice and there is no limit to the number of categories to apply for. The full list of categories and details of how to apply can be found on the QuDoS website.
Entries for 2017 opened in February with the winners be announced in November.
QuDoS winners, 2016
Outstanding MS specialist nurse
Del Thomas, Wye Valley NHS Trust
Del Thomas is a caring and empathetic advocate for people with MS and works hard to ensure people’s needs are heard. She supports over 500 people with MS in a very rural area. She has introduced effective and innovative ways of working, including technology to provide teaching resources for patients and carers. Del is dedicated, knowledgeable, enthusiastic and highly skilled, and she ensures that a rural community is provided with excellent access to support and treatment.
Read about Del’s implementation of a weekly telephone/Skype clinic among our case studies of innovative practice in MS services.
Outstanding allied health professional working in MS
Pam Bostock, Adult Ability Team, VirginCare, East Staffordshire
Pam believes in person-centred practice and supported self-management, ensuring that individuals receive care tailored to their needs and that decisions are made with people with MS. In 2005, Pam redeveloped the Adult Ability Team after identifying the need for ongoing community support for people with MS in their own homes. Her aim for the team was not only to assist people to live with their condition as independently as possible, but to lead the best quality of life. Pam is co-chair of Therapists in MS (TiMS) and is committed to promoting quality and value in allied health professional clinical care.
Outstanding neurologist in MS treatment
Dr Paul Talbot, Salford Royal NHS Foundation Trust
Paul is acutely aware of the inequity of access to and the prescribing of disease modifying drugs (DMDs). Since working at Salford Royal, he has improved access to DMDs considerably through the development of a comprehensive database of people with MS, influencing service redesign and working with the rest of the MS team to embed GEMSS data collected by the team into daily practice. Paul mentors and appraises fellow neurologists and regularly provides education for junior doctors. He has also been instrumental in the development of the neurological examination course for MS nurses, which has been running for four years.
Outstanding pharmacist in MS
Rachel Dorsey-Campbell, Imperial College Healthcare NHS Trust
Rachel has been a clinical hospital pharmacist for over 20 years. She works closely with the MS multidisciplinary team at the Imperial College Healthcare NHS Trust. She is responsible for the prescribing and monitoring of all injectable and oral DMDs to people with MS under the care of Imperial. Rachel works hard to maintain accurate patient treatment records, evaluate drug provision pathways, provide training to staff on MS DMDs, establish and improve a pharmacist-led telephone DMD review clinic, and develop ‘hub and spoke’ arrangements with local hospitals that wish to take on prescribing and monitoring of DMDs in their areas.
Multidisciplinary team of the year
Community Neuro-rehabilitation Service, CSH Surrey
The MS Specialist Nurse, based in Epsom, works within the multidisciplinary team: the Community Neuro-rehabilitation Service. As well as the MS nurse, the team consists of a physiotherapist, occupational therapist, a speech and language therapist and a dietitian. The service works closely with wheelchair services, continence, consultant neurologists and social services. It also has close links with the local hospitals, tertiary services, orthotics service and palliative care. The team aim to improve the quality of life and experience of care for people affected by MS as it is easily accessible, provides coordinated care and is flexible in meeting their changing needs.
Innovation in practice: improving primary care or community services for people with MS
The Samson Centre for MS – ‘Making Samson Stronger’
The Samson Centre for MS is an MS therapy centre in Guildford. Over the course of a year, the centre delivers 4,200 physiotherapy sessions, almost 4,800 exercise classes and 2,500 oxygen therapy sessions. The centre boasts a fully-equipped members’ gym, which in turn delivers 3,000 gym sessions each year. The centre also offers members the opportunity to take part in para-canoeing and disability rowing. Samson Centre’s ongoing campaign – ‘Making Samson Stronger’ – works to maintain the services provided for people with MS at the centre, and to expand what’s on offer, such as developing counselling support.
Information in practice: outstanding use of information and shared decision making in MS care
Natalie Thompson and Emily Whisker, Ashford and St Peter’s Hospitals NHS Foundation Trust
Natalie and Emily, MS specialist nurses based near Chertsey, recognised an urgent need to improve the early identification and reporting of relapses to the MS team in people with relapsing remitting MS. Additionally, it was necessary to improve the knowledge of GPs and A&E staff about relapse management. For these reasons, Emily and Natalie created a relapse medical alert card which was given to people with relapsing remitting MS. If they were experiencing a relapse, and unable to contact the MS team, this could be presented to health professionals to: guide them on NICE-approved treatment guidelines; define what a relapse is; explain the importance of ruling out infection; and advise on relapse treatment. Several GPs have already contacted MS nurses directly to discuss relapses and have given positive feedback about the information provided.
Evidence in practice: using audit, evaluation or research to improve user experience/outcomes of care
Greater Manchester MS team, Salford Royal NHS Foundation Trust
Working alongside the MS nursing and medical team, Wes Parkes, neurology business analyst, developed a SharePoint database to allow participation in the GEMSS programme. A link to the Salford Royal Foundation Trust electronic patient record (EPR) for everyone on the Salford team’s caseload was then created, allowing for the subsequent demonstration of a 6.3% increase in caseload every year. Following on from this, Carl Birtwistle, EPR development analyst, has built a structured electronic note facility, allowing for every aspect of MS care, such as diagnosis and palliative care, to be audited. The data generated from these efforts has formed the foundation of a business plan for service development in addition to allowing for the ‘real time’ capture of NICE standards and quality indicators by the whole MS team.
Judges’ Special Awards
Lisa Black, MS specialist nurse, 2006-2016
Lisa Black delivered a truly dedicated, personalised service for her patients. She helped establish a 'Ladies who Lunch' group for emotional and peer support. Lisa often went above and beyond the call of duty to support people with MS under her care, for instance stepping in to help a family whose support worker was temporarily unavailable. She also set up a group for young male carers called 'Men are from Mars' to provide support for those experiencing anxiety and depression, and a space to speak with others in a similar position. Lisa was a valuable member of several neurology teams in the region, and her commitment and dedication to people living with MS was always remarked upon.
“Lisa was a lovely caring professional who became our friend. Lisa helped so many people and she is greatly missed, but always remembered.”
“I was lucky enough to have Lisa as my MS nurse. She was always a ray of sunshine in my life doing a job she obviously loved.”
“Lisa was a joy to know and a superb ambassador for MS nurses.”
“Lisa’s reputation went before her – she was exceptional.”
Vocational Rehabilitation Service, National Hospital for Neurology and Neurosurgery
The National Hospital for Neurology and Neurosurgery is a centre of excellence for clinical treatment and research in MS. Its expert multidisciplinary team includes a consultant neurologist, a clinical neuropsychologist and two occupational therapists to provide a holistic, coordinated approach. The team is often the liaison between employers, occupational health and people with MS, regularly educating employers about ‘invisible’ MS symptoms and negotiating reasonable adjustments for returning to work. The team also works alongside other local services to enhance communication and positive care coordination.